How to to join an e-consult

Using a Mac computer

 

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IMPORTANT: If you experience technical issues before or during your e-consult,

you can always access your e-consult by phone. See how.

 

If Zoom is already installed on your computer, you just have to click the link in your e-consult confirmation or reminder and you will automatically be redirected to your e-consult.

If you are using Zoom for the first time, you must first download it to join the e-consult.

 

  • Click the link to the e-consult you received in your e-consult confirmation or reminder.

    Link to e-consult (Zoom): https://zoom.us/j/XXXXXXXX
  • Click download and run Zoom.
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  • Zoom will download. Click the folder at the bottom right to launch it. Click Continue.
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  • Click Join meeting.
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  • Enter the meeting ID included in your e-consult confirmation or reminder.
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  • Click Join with computer audio.
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  • Wait for the doctor to join the e-consult.
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  • You have now joined the e-consult.
    Make sure to activate the microphone, camera and sound on your computer.
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  • Wait for the doctor to join the e-consult.
  • Once the e-consult is over, click End the meeting.
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IMPORTANT: If you experience technical issues before or during your e-consult,

you can always access your e-consult by phone. See how.

 

 Need help? 

Contact Bonjour-santé’s customer service: 1 866 943-9480